Caregiver & Support-Person Checklist

EVERY MIND IN FLIGHT • FREE TRAVEL RESOURCE

Plan with the traveler. Respect their choices, communication preferences, privacy, and independence.

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Plan together

Ask what help the traveler wants and what they prefer to do independently.
Agree on communication cues, preferred supports, and what information may be shared with staff.
Identify likely stress points and build in breaks and recovery time.
Review the itinerary and make a plan for delays, gate changes, missed connections, or separation.

Prepare the essentials

Keep contact information, itinerary, and agreed support plan accessible.
Confirm assistance requests directly with the airline and operating carriers.
Pack essential medication and support items in carry-on baggage, following applicable rules.
Bring backup activities and charging options.

During the journey

Speak to and include the traveler rather than speaking over them.
Offer choices and time to respond; ask before touching or taking over.
Explain changes calmly and focus on one next step.
Ask crew or airport staff for help when needed. Follow all safety instructions.

Support yourself, too

Identify who can provide backup support if available.
Plan food, water, rest, and realistic expectations for everyone.
After the trip, discuss what worked with the traveler and update the plan together.

More support

My Travel Needs Card · Flight Ready Toolkit · Share your travel experience

United accessible travel · TSA Cares · U.S. DOT disability travel information

General planning support, not a guarantee of services. Verify current policies and arrangements directly with providers. Never let this guide override airport, security, or crew safety instructions. Updated October 29, 2026.

Every Mind in Flight — The Sensory Flight Initiative
Accessibility shouldn’t end when the airplane door closes.